Effective Date: March 13, 2025
At Diwacto.store, we are committed to providing high-quality digital products, and we appreciate your support. Please note that due to the nature of digital products, all sales are final, and we do not offer refunds, exchanges, or cancellations once a purchase has been completed and the product has been delivered. This policy is in place because digital products cannot be returned, and access is granted immediately after purchase. However, we understand that technical issues may arise, and in rare cases, refunds may be considered only under specific circumstances, such as if you were charged multiple times due to a system error or if you did not receive the purchased digital product because of a technical failure on our end. If you experience such issues, you must contact us within 7 days of your purchase at support@diwacto.store, providing relevant details and proof of the problem so that we can assist you accordingly. Please be aware that failure to request support within this timeframe may result in ineligibility for any form of resolution. By completing a purchase on our website, you acknowledge and agree to this strict no-refund policy, and it is the customer’s responsibility to review the product details before purchasing. If you have any concerns or need assistance, feel free to reach out to us at support@diwacto.store, and we will be happy to help.